How long does the product take to dry?
It takes approximately 8 hours to fully dry after application.
What should I do if the product arrived damaged, empty, or in the wrong color?
If your product arrives damaged or in a different color than ordered, please contact us through the communication channels provided below before requesting a return. We can resolve the issue much faster.❤️
How can I prevent the product from drying out?
To prevent the product from drying out, ensure the cap is tightly sealed after each use and store the tube at room temperature.
What surfaces can it be used on?
It is suitable for bathrooms, showers, bathtubs, kitchens, and all tiles. The surface must be completely dry and clean. It should not be dusty; otherwise, the grout filler will not adhere.
Can I paint over the product after applying it?
Yes, you can paint over the product once it is fully dried.
I'm having trouble squeezing the product out, or it comes out very little or not at all. What should I do?
If you are having difficulty squeezing the product, make sure you have cut the tube tip deep enough to allow the product to flow easily. Try gently massaging the tube to move the contents towards the tip. If the problem persists, please contact us through the communication channels provided below for assistance.
How is this product different from grout marker pens?
Grout pens typically paint over your existing grout without providing a long-term solution. Our product can be squeezed like a paste and forms a solid grout when dried.
How durable is the product?
The product is waterproof and has a shelf life of 1 year when stored properly after opening. All our products undergo a quality control process and are approved before being delivered to you.
